AutoDM

Someone comments an agreed word on your Facebook post or Instagram reel, and the answer arrives in their DMs automatically. Set it up under Settings → Automation, once a Facebook Page is connected.

Setting one up

• A keyword is required. The form will not save without one. Automatically DMing everyone who comments is the configuration Meta suspends Pages for, so it is refused rather than discouraged.
• Pick a post, or leave it open. Scope the rule to one reel, or let it run across everything you publish.
• Write the DM, and optionally a public reply — a visible "check your DMs" is what tells everyone else watching that the offer is real.
• It stays off until you switch it on, like every other automation here.

Spelling, and how people actually type

Romanized Nepali has no standard spelling — the same word arrives as "sasto" or "saasto", "kati" or "katee", "photo" or "foto". BaseBlock folds both your keyword and their comment to the same phonetic shape before comparing, so one keyword catches all of them and you do not have to list every spelling.

The fold compares whole words, never parts of them, which is what keeps it safe: "price" still does not match "surprise" or "pricey", and "raat" (night) does not match the keyword "rate". Devanagari is left alone, because it is already standardised and folding it would only create collisions. Note this is spelling, not typo correction — the one-character typo tolerance applies to the autopilot replies, which read a whole sentence, rather than to a keyword you chose.

The rules Meta enforces

• One DM per comment, ever. Repeats are ignored, and that is enforced by a database constraint rather than by remembering to check.
• Seven days. The DM must go out within seven days of the comment being written, counted from the comment's own timestamp.
• A comment opens no conversation window. It buys exactly one private reply. BaseBlock sends that one and then waits — it will not chase someone with a second automated message, because that is what costs a Page its messaging access.
• The reply is addressed to the comment, not to the person. A commenter's id and a messaging id come from different namespaces, so BaseBlock cannot recognise that the person who later writes to you is the one who commented. Their reply arrives in your Inbox as a normal conversation — it just is not joined up to the comment automatically.

About “wait” steps

A flow can wait between steps, but the wait is approximate. BaseBlock checks for waiting flows whenever someone messages your Page, and once a day otherwise — so on a quiet account a thirty-minute wait may resume considerably later. Build sequences that read fine either way rather than ones that depend on the minute.

If the customer's 24-hour window has closed by the time a wait finishes, the step does not send. Meta does not permit it, so the flow stops there and records why instead of trying and failing quietly.

Why there is no “broadcast”

Other tools offer a broadcast: pick a group, write a message, everyone receives it. BaseBlock does not, because on Instagram that is not currently possible. Meta tested broadcast lists, paused new access in February 2024, and it is still not generally available; the marketing-message alternative needs an opt-in that can only be requested inside someone's 24-hour window, and opting in does not open one.

What you can do is message the people whose window is currently open. That audience is always smaller than the group, so BaseBlock shows you both numbers — and the reason each person is out — before you send rather than after.

What it reports

Which post pulled people in, and which word they actually typed, ranked by DMs delivered — the two things that decide what to post next week. Only delivered DMs count towards a post's score; a skipped or failed run says something about the automation, not about the post.

It deliberately shows no conversion number, and says so on screen. On Facebook a comment author's id and a messaging id come from different namespaces, so "this DM led to that sale" cannot honestly be established. A growth tool that invents attribution is worse than one that admits the gap.