A comment turns into a customer while you are asleep
They comment a word. The answer is in their DMs in seconds, and the reply lands in one inbox with every other channel.
Sent automatically, from your own account
How it works
Keywords
priceratekatiPick a word
“price”, “rate”, “kati”
- ram.shresthaprice?
They comment it
on your post or reel
- Rs 2,450. S, M and L in stock.
sent in 2s
We DM them
in seconds, once
- M pleaseOrder #1042Rs 2,450
They reply
and it is your order
One word. Every way it is typed.
Nobody types the word you had in mind. All of these reach it anyway.
- priceDM sentthe word itself
- PRICE?DM sentcase and punctuation ignored
- priseDM senta near-miss spelling
- kati ho?DM sentromanized Nepali for “how much”
- katiDM sentthe same word, written as people write it
- nice picnothing sentno agreed word — nothing is sent
The shared inbox
Five places a customer can reach you. One list.
- ram.shresthaauto-replied · 2sM please 🙏
- Sunita KarkiMessengerDo you deliver to Pokhara?
- Visitor · your websitelive chatIs the shop open tomorrow?
- bibek@example.comemailInvoice for order #1039?
- Walk-in · logged by Sitatyped in by staff2 × pote set, paying on delivery
Five channels, one list
Instagram, Messenger, website chat, email and phone orders.
Nobody answers twice
Assign it, snooze it, take it over. Everyone sees who has it.
Saved replies
Inserted in a tap, with their name and order filled in.
Attachments arrive too
A damaged parcel, a transfer slip. In the thread, not on someone's phone.
Answers that need no one
Read from your own records. True, or not sent at all.
- “Where is my order?”
Order #1039 is packed and leaves tomorrow.
- Payment due
Here is your link for Rs 2,450.
- “Are you open?”
Open today, 10am to 7pm.
- Parcel with the courier
Order #1042 is with Pathao. Track it here.
- No reply for an hourto you
Sunita is still waiting on Messenger.
- Three days after delivery
How is the kurta? A review helps us a lot.
What it will not do
Said here rather than discovered later.
One DM per comment, and then it waits.
A comment earns exactly one private reply and does not open a messaging window. BaseBlock sends that one and stops until the person writes back. Chasing them with a second automated message is what gets a Page's messaging access taken away. Tools that ignore this look faster right up until the day they stop working.
A reply has to be within 24 hours of their last message.
Meta's rule, not ours. After that the flow stops rather than trying, and tells you it stopped. A tool that promises otherwise is describing something it cannot do.
There are no Instagram broadcasts.
Meta paused new access to broadcast lists in February 2024 and it has not reopened. What BaseBlock offers instead is a bulk send to people whose window is genuinely open, and it shows you that number before you press send, because it is always smaller than your follower count.
Nothing is invented.
Every automatic answer comes from your own records. An automatic reply that quotes a price you never set is worse than no reply at all.
Everything is off until you switch it on.
No automation starts talking to your customers because you created it. You turn each one on, one at a time, when you have read what it says.
Switch it on in four steps
- 1
Create a workspace. Free, no card.
- 2
Connect the Page your Instagram is linked to.
- 3
Start from the “Comment a word, get the price” template.
- 4
Change the word and the message, then switch it on.
kabita.rainow
TREK 🙏🙏
aasha.travels· Author
Sent! Check your DMs 💌