NEW Comment-to-DM templates for Facebook Pages, not just Instagram

Run the shop. Put it online. Let it answer for itself.

Your stock, orders and bills in one place. A website that sells. Comments answered while the shop is shut.

Works with
InstagramFacebookWhatsAppTikTokGmaileSewaKhaltiFonepayPathaoNCM

Instagram, Messenger, email, eSewa, Khalti, Fonepay, NCM and Pathao connect with your own account. On TikTok a business can only reply, never message first, so what you get today is a link per video and the orders it brought. WhatsApp is a chat button: those conversations are logged, not connected.

Three systems, one workspace

Take the one you need today. The other two are waiting.

One set of tables. An order is an order, wherever it came from.

Run the shop’s books

Ring up a sale. Stock comes down on its own. The day is counted by closing time.

Useful the same afternoon

Put the shop online

Your catalogue, your address. Orders land in the same table as the counter’s.

An afternoon

Answer comments and messages by itself

They comment “price”. The price is in their inbox before you reach the phone.

About twenty minutes

Your whole business, running in one place

Website, inbox and counter land in the same tables. Stock and money stay in step.

  • Stock counted onceA sale on the website, in a DM or at the counter takes from the same inventory.
  • One order listEvery order, whatever channel it came from, on one table your team works in.
  • One live dashboardThe numbers update the moment a sale or message arrives. No refresh, no spreadsheet.
Orders come in fromThen it handlesYour online storeDay and night, no login neededChat & socialIG, Messenger, web chat, phoneYour shop counterWalk-ins on the billing screenone BaseBlockinventory · orders · customersNudges your teamThe moment a big order landsMessages the customerOrder updates by SMS or emailSends the deliveryNCM or Pathao in one click

One order, and every system it touches

An example, not a real shop: a jewellery wholesaler in Kathmandu, from Tuesday night to Wednesday morning.

  1. A comment, after closing

    Someone comments “inbox” under the new bangle set. BaseBlock replies publicly and sends the trade price to Messenger.

    Automation
  2. The order takes itself

    They want four sets. The flow asks for a name, a phone number and an address, then tells the shop.

    Automation
  3. Straight into the books

    An order row appears, marked Facebook, and the bangle stock drops by four. Nobody typed a thing.

    Tables
  4. A different door

    An approved retailer sees trade prices on the website and orders six more. Same Orders table.

    Website
  5. One list to work from

    Both orders, stock already right. Print the bills, book NCM or Pathao, and each customer gets a text.

    All three

Three ways in, one set of tables. That is why the stock count is right by eleven in the morning without anybody adding up.

AutoDM & customer inbox

A comment turns into a customer while you’re asleep

Six things happen between a comment and a paid order. BaseBlock does the first three.

automatic · no one on shifta real conversation · your teamThey commentKeyword caughtDM landsThey replyInbox threadOrder placed
01

They comment

Someone types your word under a post or reel, while they’re still scrolling.

02

Keyword caught

One keyword catches every spelling that romanized Nepali arrives in.

03

DM lands

The answer reaches their inbox in seconds, with an optional public reply.

04

They reply

Their reply opens a real conversation. A flow can ask their size and save it.

05

Inbox thread

The whole thread is in your Inbox, tagged, with everything they already said.

06

Order placed

Confirm size and address; the order becomes a row your stock already knows about.

One keyword. Every spelling.

Your customers don’t type Nepali the same way twice. Set the word once and BaseBlock catches the rest.

katikateekaateekattiktikati hoकति

One DM per comment. Then it waits.

A comment earns exactly one private reply. It doesn’t open a messaging window. Chasing people with a second automated message is what gets a Page’s messaging access taken away. Tools that ignore this look faster right up until the day they stop working.

Every comment is a customer asking to buy

“How much?” “Is the orange one still there?” Answered the moment it is asked, under the post and in the DM, while you are busy packing yesterday’s orders.

Start free

See it in action

Start free
Maato Studio

Anjali commented “price” on your post

Hi Anjali! Here it is 👇
Ribbed vase, burnt orange
Ribbed vase, burnt orangeरू 2,4004 left in stock
Order nowOther colours
Order now
Lovely choice! Your order form is ready, name and address already filled in 🧡

Someone comments “price” under your post. BaseBlock answers under the comment, then sends the photo, the price and the stock to their DMs. At two in the morning too.

Every channel in one list, with the context already there

Every channel in one inbox, on any device, with the thread’s history pinned to it.

Inbox 12 open
Ram ShresthaM please 🙏 cash on delivery?
IG
Sabina ThapaDo you deliver to Pokhara?
FB
Anjali GurungOrder #1039 tracking?
Web
Bikash K.kati parcha bro
IG
Priya RaiInvoice for last month
Email
Ram Shrestha @ram.shresthasize: M
commented “katee” on New kurta drop · auto-replied in 1.4s
Namaste Ram! The kurta in that reel is Rs 2,450, in S, M and L. Want me to hold one?Auto · 11:42 PM
M please 🙏 cash on delivery?11:44 PM
assigned to Sita (on shift) · tagged size M
Yes, COD inside the valley, free delivery. Can you send your address?Sita · 8:03 AM
Reply to Ram… Create order
Saved replies and AI drafts

The questions you answer fifty times a week get a draft from your own records. You approve before it sends. Nothing is invented.

Hand-off by shift

A thread goes to whoever is on shift, with the tags and answers the flow already collected.

Order from the thread

One click turns the conversation into an order row, with customer, product and size already filled.

The life of an orderCheckoutWeb, DM or counter · COD / eSewaOrder row created#1042 · Ram · रू 2,450Stock deductedMustard kurta M · 12 → 11Courier bookedPathao · booked · tracking sentAutomations, on this rowSMS to Ram: “Order confirmed”Notify #sales: order over रू 2,000Invoice PDF generated, in your coloursReorder alert when stock hits 3Inventory · liveMustard kurtaS 6M 11Indigo setS 2M 2Linen shirtS 5M 3Cotton kurtaS 0M 1Same numbers, website and counter
Take the money

From the order to the courier, without leaving the row

An order is a row in a table you designed. Everything that should happen next (the SMS, the invoice, the courier pickup) hangs off that row and runs through your own accounts.

  • Cash on delivery, or eSewa, Khalti and Fonepay through your merchant account. BaseBlock never touches your money
  • Billing station with barcode scan, discounts and held bills; invoices printed in your colours
  • Book NCM or Pathao, keep the tracking number on the row and send the customer a link
  • Payment links you can send in a chat; order tracking with no customer account

The rest of the system, on every plan

A real website

Home, About, Gallery, FAQ, blog, product pages, a WhatsApp button and a contact form that lands in your tables. Your own domain, SEO built in.

Attendance off the clock

Connect a ZKTeco fingerprint or face device and every punch arrives as it happens. No USB stick, no month-end scramble.

Departments, not permission lists

Grant modules to a department once and everyone in it inherits them. Owner, admin and member enforced by the database, plus a full audit log.

Automations

A new row, a changed field or an approaching date can send a message, update records or call a webhook, through your own provider account.

26 column types

A phone number isn’t text. A due date isn’t a string. Each type validates, formats and edits itself the way it should, with real relations and live formulas.

Tenant-isolated by default

Row-level security on every table, enforced by the database rather than app code, and covered by automated tests. Your data moves in and out as CSV.

Up and running in three steps

No developer, no card, no call with sales.

  1. Step 1: Sign up free

    The free plan is free for good, not a trial that runs out. No card needed.

  2. Step 2: Connect your channels

    Instagram and Facebook in a few clicks. Your website is already there, on its own address.

  3. Step 3: Switch on an automation

    Start from a ready-made one, change the words to your own, and it answers from then on.

Pricing

Start free. Pay as the shop grows.

The free plan runs the same comment-to-DM automation the biggest one does. Paid plans add room: more people, more products, more website visitors, and your own domain from Growth.

For businesses

Platform + Website + AutoDM in every paid plan

Free

Try every module with limits

रू 0/ month

Forever, not a trial

Create free account
  • 50 products · 30 orders/mo · 500 MB storage
  • 1-page site on baseblock.io subdomain
  • 1,000 website visitors / month
  • 100 AutoDM contacts · 100 comment-to-DMs / month · 3 flows
  • 1 user · “Powered by BaseBlock” badge

Starter

Platform + Website for a new shop

रू 999/ month

रू 2,699 /qtr (soon) · रू 9,990 /yr · $19 intl

Start 14-day trial
  • 500 products · unlimited orders · 5 GB storage
  • Order & stock management, customer list
  • COD + eSewa / Khalti checkout
  • 1 website, 5 pages, starter templates, contact form
  • Your own baseblock.io subdomain · basic SEO
  • 10,000 website visitors / month
  • AutoDM 1 channel · 1,000 contacts · 5 flows
  • 100 comment-to-DMs every month · comment-to-DM & keyword replies
  • 200 AI reply drafts / month
  • 2 users · chat support
  • 1 free offer Coming soon
Most popular

Growth

Everything in Starter, for a growing business

रू 2,499/ month

रू 6,749 /qtr (soon) · रू 24,990 /yr · $39 intl

Start 14-day trial
  • Everything in Starter, plus:
  • 5,000 products · 10 GB storage
  • Suppliers, expenses & purchase tracking
  • Profit, stock & sales reports with exports
  • eSewa · Khalti · FonePay online payments
  • Unlimited pages · custom domain · pro templates · blog & posts · full SEO
  • No BaseBlock badge
  • 25,000 website visitors / month
  • AutoDM 3 channels: Instagram + Facebook
  • WhatsApp Beta · coming soon
  • 10,000 contacts · unlimited flows · broadcasts · bulk SMS
  • 1,500 comment-to-DMs every month
  • 1,500 AI reply drafts / month
  • 3 users · priority support
  • 1 free offer Coming soon

Scale

Multi-branch wholesalers & teams

रू 4,999/ month

रू 13,499 /qtr (soon) · रू 49,990 /yr · $79 intl

Start 14-day trial
  • 25,000 products · 25 GB storage
  • Up to 10 users with roles & permissions
  • Multi-branch: up to 5 outlets, one dashboard Coming soon
  • 60,000 website visitors / month
  • 3,000 comment-to-DMs every month
  • 3,500 AI reply drafts / month
  • AutoDM 5 channels · 50,000 contacts
  • WhatsApp Business API Beta · coming soon
  • Multi-currency checkout for international orders Coming soon
  • Advanced reports, profit & stock analytics, exports
  • API access for your own tools: connector access today; webhooks Coming soon
  • Dedicated account manager & free onboarding
  • Priority support with 4-hour response (business hours)
  • 1 free offer Coming soon

Enterprise

Custom plan for large teams, chains & brands

Pricing based on your branches, users and DM volume. Yearly or multi-year contracts, invoiced in NPR or USD.

  • Unlimited users, custom roles
  • Unlimited branches Coming soon
  • Custom allowances, from 10,000 comment-to-DMs, 100,000 contacts and 50 GB storage
  • From 150,000 website visitors and 5,000 AI reply drafts a month
  • White-label app & domain, SSO Coming soon
  • Custom integrations: ERP, accounting, courier, SMS gateway
  • Dedicated success manager & on-site training
  • Uptime SLA and support response times in writing

For creators

Pick the monthly DM allowance you need · AutoDM-only workspace Coming soon

Creator plans are on sale now. Until the AutoDM-only workspace arrives, they open the full workspace with the allowances below.

Creator Starter

Getting started with comment-to-DM

रू 799/ month

250 DMs included · रू 2,149 /qtr (soon) · रू 7,990 /yr · $12 intl

Start as a creator
  • 250 comment-to-DMs every month
  • 1 channel: Instagram or Facebook
  • 1,000 contacts · 5 flows
  • 200 AI reply drafts / month
  • Link storefront (1-page site) · 1 GB storage
  • 2,000 website visitors / month
  • 1 user
  • 1 free offer Coming soon
Recommended

Creator Growth

For creators with a daily audience

रू 3,999/ month

1,999 DMs included · रू 10,799 /qtr (soon) · रू 39,990 /yr · $49 intl

Start 14-day trial
  • 1,999 comment-to-DMs every month
  • 3 channels: Instagram + Facebook
  • WhatsApp Beta · coming soon
  • Broadcasts · keyword triggers · bulk SMS · 5 GB storage
  • 10,000 contacts · unlimited flows
  • 1,500 AI reply drafts / month
  • 10,000 website visitors / month
  • 1 user
  • 1 free offer Coming soon
Best per-DM value

Creator Pro

Big pages, agencies, multiple accounts

रू 12,999/ month

9,999 DMs included · रू 35,099 /qtr (soon) · रू 129,990 /yr · $149 intl

Start 14-day trial
  • 9,999 comment-to-DMs every month
  • Up to 5 accounts · team inbox · 20 GB storage
  • 5 users · 50,000 contacts · unlimited flows
  • 3,500 AI reply drafts / month
  • 25,000 website visitors / month
  • Link storefront on your own domain
  • Priority support · account manager
  • 1 free offer Coming soon

What counts as a DM

One automated reply sent to a comment or a keyword message. Instagram and Facebook today; WhatsApp is in beta and coming soon. SMS uses separate credits.

Need more DMs?

Move up a plan any time. Extra DM packs to top up the month are Coming soon

Usage alerts

We warn you at 70%, 90% and 100% of your monthly allowance. No surprise bills.

No rollover

DMs, contacts, AI drafts and website visitors reset every month; storage is what you keep, so it does not. Quarterly and yearly plans keep the same monthly allowance at a lower price.

Monthly, quarterly or yearly

Quarterly saves 10% · yearly gets 2 months free · same features on every term

Every paid plan's price on each billing term, in rupees and dollars
PlanMonthlyQuarterly · 10% off SoonYearly · 2 mo freeInternational USD mo / qtr / yrYou save / yr
StarterBusinessरू 999 /moरू 2,699 /3 moरू 9,990 /yr$19 / $51 / $190रू 1,998
GrowthBusinessरू 2,499 /moरू 6,749 /3 moरू 24,990 /yr$39 / $105 / $390रू 4,998
ScaleBusinessरू 4,999 /moरू 13,499 /3 moरू 49,990 /yr$79 / $213 / $790रू 9,998
Creator StarterCreatorरू 799 /moरू 2,149 /3 moरू 7,990 /yr$12 / $32 / $120रू 1,598
Creator GrowthCreatorरू 3,999 /moरू 10,799 /3 moरू 39,990 /yr$49 / $132 / $490रू 7,998
Creator ProCreatorरू 12,999 /moरू 35,099 /3 moरू 129,990 /yr$149 / $402 / $1,490रू 25,998

Monthly

Pay as you go, cancel any time. Best when you are testing BaseBlock or your season is short.

Quarterly Coming soon

Pay for 3 months upfront at 10% off. Allowances (DMs, storage, products) stay monthly and reset each month.

Yearly

Pay for 10 months, use 12, and your price is locked for the year.

Included with every paid plan

Choose one free offer Coming soon

Pick the one that helps your business most. Change it at your next billing cycle.

Pick 1 of 5
  • 500 free SMS credits

    Worth रू 500. Order updates, offers, reminders.

  • 1 premium template

    Unlock any theme-store design for your site.

  • 1-hour setup call

    We set up your shop, site or flows with you.

  • 1 extra user seat

    Add a staff member free. Worth रू 199/mo.

  • 500 extra comment-to-DMs

    One extra DM pack for the month. Worth रू 1,499.

Add-ons & credits

  • Extra DM pack · 500 comment-to-DMs Coming soonरू 1,499
  • Extra storage · +10 GB / +50 GB / +250 GB Coming soonरू 199 / 699 / 2,499 per mo
  • Extra products · +1,000 Coming soonरू 149 /mo
  • SMS credits · 500 / 1,000 / 5,000 / 10,000 Coming soonरू 1 per SMS
  • WhatsApp API conversations Beta · coming soonPricing announced at launch
  • Extra user Coming soonरू 199 /mo
  • Extra chat channel Coming soonरू 299 /mo
  • Custom domain setup Coming soonरू 999 one-time

Affiliate program

Earn 20% for 12 months on every plan you refer

A Growth referral earns you $7.80 a month (20% of its $39 list price). Certified partners who set clients up earn 30%, then a trailing share to month 36.

Pay yearly, save 2 months

Growth is रू 24,990/yr instead of रू 29,988. Quarterly saves 10% once it opens.

NPR or USD

eSewa or Khalti in Nepal. Card payment in USD for everywhere else is coming soon. Same features in both.

14-day free trial

No card needed. Downgrade to Free any time.

Support in Nepali & English

Chat support on every plan, priority on Growth and above.

Not sure which plan? Start free.

Upgrade when your orders, visitors or DMs outgrow it.

Create free account

Refund policyUptime SLASecurity & compliance

Refer a business, earn every month of their first year

No cap on referrals, no cost to join. You get a link, a dashboard, and recurring commission every month they pay, for the first twelve; certified partners keep a trailing 10% to month 36.

20%recurring, 12 months

Affiliate

Share a referral link, earn recurring commission.

  • One link, no approval delay to start earning
  • Dashboard with live referrals and payout status
  • Anyone can apply
30%recurring, then 10% to month 36

Certified Partner

For accountants, IT consultants and resellers who set clients up too.

  • Same link and dashboard, plus setup support
  • Light review before approval
Become a partnerPartner dashboard

Ready to build your workspace?

Start from a template or a blank table. Free forever on one product. Change your mind later.